How Montclair Hospitality Group Saved 39% Annually with Streamlined Waste Services at Ani Ramen

Montclair Hospitality Group (MHG) is on a mission to transform the dining experience by curating exceptional culinary experiences. With beloved brands like Ani Ramen House and pastaRAMEN, MHG is dedicated to disrupting the food and beverage industry through high-touch service and innovative design: they’re opening the most amount of restaurants in a one year time frame in the history of restaurants opening. As MHG planned expansions into new markets like Boston, Las Vegas, and Bellevue, Director of Operations Paul Smith needed to manage their growth effectively while continuing to deliver remarkable dining experiences. This journey led him to seek solutions that both enhanced their operations and aligned with their commitment to excellence.

The Challenge

When Paul reached out seeking a solution for his restaurants, he was facing significant hurdles. MHG was grappling with escalating waste service costs. The inefficiencies were mounting: missed pickups and a patchwork of service providers resulted in unpredictable costs and frustrated teams. With a growing portfolio of restaurants, each relying on different haulers, the situation was quickly becoming untenable.

Multiple excess fees and inconsistent service across their six locations made it difficult to maintain the high standards MHG is known for. According to their previous waste service statements, the costs were soaring to nearly $2,200/month with unreliable service and an inability to streamline operations.

The Solution

Recognizing the urgency of the situation we quickly mobilized our curated network of over 5,000 trusted vendors to develop a tailored waste solution that addressed their pain points head-on.

Our proposal promised not just significant cost savings — over 39% — but also the same high level of service that MHG’s reputation depended on. Once Paul and his team were presented with the savings, they were eager to move forward.

We liaised closely with Paul to ensure a seamless transition to the new haulers, prioritizing minimal disruption during implementation. Our dedicated support team was available to address any concerns and facilitate the change, allowing MHG to maintain focus on their culinary innovations.

The Results

The partnership yielded impressive outcomes. MHG now enjoys total savings of 39%, allowing the group to allocate resources more efficiently towards their core mission of delivering exceptional dining experiences.

The new centralized communication system also streamlined operations, giving Paul and his team a single point of contact and modern online portal for all six locations. This consolidation not only saved valuable time, but also ensured that any arising issues could be resolved quickly and effectively, further enhancing the restaurant experience.

Conclusion

Montclair Hospitality Group faced high waste service costs and inefficient service. By partnering with Sourgum, they reaped the benefits of a comprehensive solution that not only delivered substantial savings but also improved operational efficiency.

Sourgum’s commitment to customized support and streamlined processes aligns perfectly with MHG’s vision for growth and innovation in the culinary world. Contact us to learn how we can help your business achieve similar results.